A blogging friend sent me an email inquiring about a rather unwelcome visitor on his blog. If you write a blog —no matter what it is— youre welcome to share your civil opinions on how you handle your farm and a little advice on what to do at Old MacDonald’s farm too.
Now, anyone who writes a blog is eventually going to have to confront the angry, profane commenter, who is hell bent on proving just how wrong you are about what you wrote. While some bloggers thrive on such controversial exchange others are ill equipped to handle it. Controversy is one thing, but does it have to be devoid of civility? Seems like civility has went the way of jheri curls and T-model Fords. No matter how passionate you are or how much you believe in what you wrote someone, somewhere is going to disagree. Sometimes VERY strongly. How do you handle them? Sometimes deletion and banning (the old d&b procedure) is appropriate and necessary, but what about just plain old grumpy, frumpy dissenters who just want to keep up “stank” as we used to say. Sometimes, as we have seen here, these individuals (trolls perhaps?) appear to be completely uninterested in what you wrote, rather their purpose is to make a “statement”. Do you allow it? For how long?
If I can be honest, I have read comments that have made my blood pressure rise rapidly. Some of it, the sheer ignorance is astonishing, others the invective so crass its stunning. Do you take a cooling off period and then answer them or d&b immediately? Are there any circumstance you think such comments should be allowed?
So what do you do? Any advice or tips for other bloggers on how to handle unruly, angry or grandstanding commenters?